GIALELIS , P.; CHRISTOPOULOU, A. Addressing the Challenge of Customer Management for SMEs . SPOUDAI Journal of Economics and Business, [S. l.], v. 71, n. 3-4, p. 68–85, 2021. Disponível em: https://spoudai.org/index.php/journal/article/view/98. Acesso em: 24 nov. 2024.