Investigating the accessibility of disabled people in tourist destinations: A literature review

Abstract

This article presents a systematic literature review that investigated the accessibility of individuals with disabilities and older adults aged 65 and over in tourist destinations. Using the PRISMA methodology, the primary obstacles encountered by individuals with disabilities, such as physical (e.g. spatial, architectural), social and informational barriers, were analyzed. International studies and trends from the past five years are also presented using comparative tables and flow charts. It is highlighted the multidimensional obstacles to accessibility and it is emphasized the need for coordinated policies that can practically uphold tourism as a universal right.